Long before milestones were diamond shapes on a project manager’s Gantt chart, they were actual stones marking real miles toward a particular place.
But are they really so different? Either way, the journey is dusty, the destination shines and it’s the quality of the steps along the way that matter most.
Milestone is a full-service construction management & general contracting company established in 2010 to bring an owner’s perspective to the business of building. We adapt our services to suit your needs and want nothing more than to earn your trust through our commitment to realizing an outstanding process and project. Our secret is no secret: it’s a combination of close collaboration, open communication, deep field knowledge and a project-first mentality that makes Milestone your go-to partner.
Problem-solving lies at the heart of every construction project, and like all good optimists, we like to see problems as possibilities. What can we accomplish in a single week construction window? Which method is ideal for restoring historic features? What will it take to achieve zero-waste? What are the best opportunities for saving time or money? These are the kinds of challenges our seasoned experts love to untangle and align to deliver the highest quality buildings and building experiences. We’re your eyes and ears on site, in the office and everywhere in between.
Our mission is to provide the highest quality program, project and construction management services to both public and private sector clients to help them achieve the goals of their construction program in an ethical, creative and cost-effective manner.
Milestone staff presents a perfect blend of professionalism and dependability that the end users and Yale Facilities Project Management have come to expect and deserve. Milestone is a true partner to our team.
Sheri M. Miller, PE, LEED AP Yale University
Associate Director of Project Management and Construction
Frank is a hands-on leader with more than 30 years of experience in construction and operations – His expertise encompasses all facets of construction including cost estimating and management, design analysis and recommendations, material purchasing, coordination of trades, and building code/regulatory compliance. Prior to founding Milestone, Frank worked with Yale University’s Office of Facilities for 15 years overseeing a wide range of new construction and renovation work. The “owner’s perspective” he gained during that time has come to define Milestone’s approach that keeps the client’s best interest at the forefront and prioritizes exceptional service, communication, accountability and integrity. Frank’s leadership has established successful on-going relationships for Milestone, along with an ever-growing and diverse portfolio of projects.
Justin M. Shanley, CHC
As chief estimator, Justin is responsible for projecting and controlling costs for Milestone’s projects. He provides in-depth reviews of drawings and specifications to determine scope of work, pricing and bidding as well as providing value engineering and constructability reviews to control project costs. Justin previously served as a senior project manager/project manager for more than 20 years at prior construction firms where he acquired extensive experience and expertise managing projects in mission critical (hospital & laboratory) environments. Justin is a Certified Healthcare Constructor (CHC) through the American Society of Healthcare Engineering.
Jeffrey J. Luzzi, LEED GA
Senior Project Manager
Jeff brings more than 20 years of project management skills to the Milestone team and is responsible for running multiple university and private developer projects at any given time. A proven leader and innovative manager, prior to joining Milestone Jeff was responsible for the oversight and management of several successful and high-profile public school projects. These included a $100 million new school project that earned LEED Gold Certification and several complex renovate-as-new projects that were built to the State of Connecticut High Performance Building Construction Standards for their energy efficiency. Jeff is a Certified LEED Green Associate through the US Green Building Council.
As a Project Superintendent, Jim is responsible for the everyday flow of progression on any given project. While ensuring Milestone’s strong work ethic towards quality and a safe working environment, he also maintains focus on key schedule dates and makes sure clients are getting a first class project per plans and specifications. Jim brings more than 40 years of construction management skills to the Milestone team and has successfully overseen medical, educational and industrial projects ranging in construction value from $25 million to over $100 million.
Joann manages and is responsible for the overall direction of accounting, payroll, human resources and the financial activities of Milestone’s projects. With a wealth of business operations experience and acumen, she has established a successful record of increasing productivity and reducing operating costs at prior organizations. Joann has been instrumental in doing the same for Milestone by implementing processes that have created efficiencies, streamlined operations and set the stage for the company’s strategic development.
Lou oversees and is responsible for all facets of Milestone’s self-performing project work. He is highly experienced in both commercial and institutional environments, and his expertise covers all aspects of carpentry. Lou brings clear decision making and problem solving to Milestone’s projects in the field while maintaining the highest order of quality control and quality assurance on the jobsite.
Rowland Technologies is a specialty manufacturer of high-performance plastic films that are used just about everywhere and in everything – think passports, car dashboard components, signage, iphone cases, drum kits, (and on and on). Their unique process for creating these materials and proprietary in-house tooling techniques has them in high-demand and manufacturing 24/7 as they continually fulfill orders around the world. To accommodate their growth and support efficiencies, Milestone was hired as construction manager in 2018 for renovation improvements to 50,000 sf of existing building area which followed in 2019 with a 37,000 sf expansion that included a new warehouse and offices.
It was mission critical to their operations that during all phases on construction, their manufacturing could never be shut down. Because they operate on a 24/7 schedule, we worked closely with them to develop a logistical plan that would ensure interruptions to their work would never happen. To do this we operated on off hours and phased upgrades to specific areas of the building, so their work could continue as we completed it in stages.
Our initial interior renovation work included polishing and finishing of concrete floors , building of concrete divider walls to match the perimeter walls, demoing ceilings, installing new HVAC systems, and an updated painting scheme. Upon completion we then began the warehouse/office addition that included new parking lots and landscape around the building. As the expansion was taking place we continued additional interior renovations to the existing warehouse’s maintenance and shipping area, upgrading HVAC units and ducting in their extrusion area (5 AAON air handling units were installed on the roof).
When the Covid-19 pandemic hit in February/March of 2020, we incorporated safety precautions provided by the State of CT and the CDC, keeping employees and Rowland workers safe while the project moved forward and stayed on schedule. We even held an stripped back outdoor (masked and distanced) topping-off ceremony to celebrate that on-time milestone.
Completed in the summer of 2021, the new entry and welcome areas of the building offer stunning views of the surrounding landscape through floor to ceiling height windows. Daylight floods the corridors and conference rooms from skylights above and a curved window wall along the offices creates a unique modern architectural feature that connects the new expansion to the original building. The new warehouse maximizes the floor space with shelving that reaches nearly 30 feet. Electronic guidance technology keeps the forklifts accurately centered in the aisles and able to move materials throughout with ease and precision. All these improvements support their continued growth and keep them at the forefront of delivering outstanding quality and service — worldwide.